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|BUY STATE THEATRE TICKETS
• Online: StateTheatreNJ.org
• Ticket Hotline: 732-246-7469
• Group Discounts: 732-247-7200, ext. 517
• Visit Us: 15 Livingston Ave,
New Brunswick, NJ
|TICKET OFFICE HOURS
Sun: Closed unless there is a performance
Call the Ticket Office at 732-246-7469 or email info@StateTheatreNJ.org.
For a $9 fee, ticket exchanges are permitted for State Theatre presented events no later than 72 hours prior to a performance (and during Ticket Office operating hours). The original ticket purchaser must call 732-246-7469 or visit the State Theatre Ticket Office to exchange tickets. Exchange options are:
1) donate the ticket money to the State Theatre as a tax-deductible contribution;
2) exchange the ticket money directly into another State Theatre presented event; or
3) put the ticket money on the purchaser's State Theatre account, to be applied to a future
State Theatre presented event, for up to one year from the date of exchange.
Exchanges are not permitted within 72 hours prior to a performance. Exchanges must be initiated by the original ticket purchaser. The value of exchanged ticket monies must be redeemed within one year (365 days) of the date of the exchange and expire thereafter. Exchange values can only be applied to tickets for State Theatre presented events and cannot be used for any other goods or services.Ticket sales for rental events are final sales and exchanges are not permitted. Additional fees charged when tickets are sold are non-exchangeable.
There is a $4 facility fee assessed to each individual ticket and a transaction fee is applied to all phone and online orders. The transaction fee is waived for group ticket and walk up orders.
Every Time You Buy 9 Tickets, Your 10th Ticket is Free. We track your purchases and give you every 10th ticket as a Free Rewards Ticket. FREE REWARDS TICKETS TERMS AND POLICIES - Only full priced tickets for State Theatre presented events count towards Free Rewards Tickets earnings. Free Rewards Tickets issued are 1) no greater than the lowest priced ticket at the time of purchase; 2) not issued for Gold Circle or Loge seating, rental events, and select State Theatre presentations; and 3) limited per show, which are available on a first come first served basis. Free Rewards Tickets are not available for every show. All programs are subject to change. Discounts are not retroactive. Fees and restrictions may apply.
TICKETS FROM UNAUTHORIZED SOURCES
State Theatre tickets are a revocable license to attend the event listed on the front of the ticket. Such license may be revoked without refund for noncompliance with terms. If you purchase tickets to an event from an unauthorized source, you do so at your own risk. Tickets obtained from unauthorized sources may be invalid, lost, stolen, or counterfeit and if so are void. The State Theatre values our customers’ privacy and security and will not access records nor reprint tickets for anyone who cannot be verified as the original ticket buyer. Fraudulent tickets will not be admitted into the theater. Tickets cannot be reprinted without valid photo identification of the original ticket buyer.
INCLEMENT WEATHER POLICY
In the case of inclement weather, refunds will be awarded only if the show is cancelled. If the performers are present at the State Theatre, then the performance will take place. If the performance is re-scheduled, then the original tickets issued are valid for the new date. In the event that a show is cancelled, we will make every effort to inform all ticketed customers via phone and email as soon as we can. If you purchased through Ticketmaster, you will be contacted by Ticketmaster and they will be processing your refund: Ticketmaster customers please call 800-754-3000.
Ticket exchanges are permitted, for State Theatre presented events and for tickets purchased directly through the State Theatre only. The original ticket buyer must contact the Ticket Office by phone 732-246-7469 no later than 72 hours prior to the performance, and within our business hours to request an exchange.
The State Theatre will not honor unauthorized 3rd party transactions.
Based upon availability, ticket upgrades are permitted up until curtain and patron must pay any difference in the cost of the upgraded ticket price plus a $9 upgrade fee.
Ticket discounts are offered at the discretion of theater management. Discounts are not retroactive and cannot be combined (unless otherwise specified). Click here for available State Theatre discounts >
VOUCHERS & COUPONS
Gift certificates can be ordered in any increment and are valid for five years from the date of issue. State Theatre Gift Certificates cannot be redeemed for NJSO tickets or any other tickets that are not sold through the State Theatre Ticket Office. Click here to order your Gift Certificate > online, visit the State Theatre Ticket Office, or call 732-246-7469.
Once an order is placed, there are NO REFUNDS on tickets unless the event is cancelled. Refunds are only made to the original purchaser and are issued for the value of the tickets only. Processing fees are non-refundable. In the event of a cancellation, every effort will be made to notify you using the contact information you provided upon ticket purchase. No refunds or credits may be carried over to a new season.
Late Seating: Traffic and parking around the theater can become congested prior to a performance. We suggest that you allow extra time to arrive relaxed and ready to enjoy your event. Those arriving after a performance has begun will be seated at the discretion of the State Theatre staff. All late arriving patrons should expect to be seated after the first intermission for most events.
Free infant lap vouchers are available for Children 11 months or younger for certain events geared towards very young children. When available, information regarding free infant lap vouchers will be posted on the webpage for that specific event, or please call the Ticket Office. If your child will have reached his or her first birthday by the date of the performance, he or she must have a paid ticket. No individual will be admitted into the audience chamber without either a paid ticket or a free infant lap voucher.
If you have a special accommodation request (e.g. wheelchair seating, medical needs) please let us know by using the comments section of your order or by calling the ticket office for instructions before placing your order.
The main floor is accessible to patrons using wheelchairs. The theater does not have an elevator. Infra-red listening devices and large print programs are available upon request from an usher, or visit the lower-lobby coat check. Deaf and hearing-impaired patrons may contact us through the NJ Relay Service at (TTY) 800-852-7899.